FAQs
What do I get with Premium Access?
Now that's the obvious question! You get all the podcast episodes with no ads and no announcements! You also get bonus episodes you won't find on the podcast PLUS bonus playlists. A few favorites are “Keeping Boundaries,” “Progressive Relaxation from Toe to Head” and “I Live in Abundance.”
What do non-premium members get?
Non-premium members get the latest episodes of Affirmation Pod plus the full back catalogue of the podcast. You get all the features of the app but without access to the premium content. The app features include
* Search feature to quickly find the episodes you want to listen to
* Favorites you can mark and return to easily
* Put your favorite episode on Repeat
* Set increments of 5, 10 or 30 seconds to skip back or ahead
* Make your own Playlist!!
* Set to Continuous Play
* Change the order of episodes on your playlist
* Download so you can Listen Offline
* Toggle for new content to Download on Wifi Only
* Tap the Sleep Timer for how long you want it to play
* Set an Alarm to auto play your favorite episode at a certain time
Once you've downloaded the app, you can look in the category App Features and Settings to learn how to navigate the different features
As a premium member, do I have to use the app to get the bonus content?
Actually no, Access premium members can still get all the bonus content from a browser (Chrome, Safari etc). The web version does have the search feature and the list of categories BUT the web version won't have some of the app features like being able to make your own playlist. You can sign into the web version at AffirmationPod.Libsyn.com
So this is available on Android?
Yes!! You can download the Android version for free on Google Play at AffirmationPod.com/AndroidApp or on the Amazon App Store at AffirmationPod.com/AmazonApp
I use an iPad, can I get the app on it?
If it uses iOS 8.0 or later, then YES! You can download it for free at AffirmationPod.com/iPadApp
I want to listen during my commute. Can I listen offline?
Yes! Just tap the download arrow next to any episode and it will go to the downloads section. That downloads it to your device so you can listen to it offline!
I downloaded the episodes I want to listen to offline but I can't seem to find them. Where do I go for this?
When you're in the episodes section of the app, you'll be in one of three possible columns: All, Favorites or Downloads. You'll know which column you're in because it'll have a dark green underline. To get to your Downloads, swipe left twice if you're in All and swipe left once if you're in Favorites and then you'll be in the Downloads column. All the episodes you marked as Favorite will be listed there.
How easy is it to find the episodes I want?
It should be pretty easy. There's a search feature plus everything is sorted into categories. For example, episodes related to waking up and setting your intentions for the day are in the popular “Morning Start” category.
How will I know which episodes are premium episodes?
There's a “Premium” tab which lists everything that's only available for premium members. There's also a “Bonus” tab which has all the bonus content for premium members that you won't hear on the Affirmation Pod podcast. We've also color coded the icons so you can easily see what's what.
PREMIUM EPISODES WITH MUSIC
Premium episodes are Affirmation Pod podcast episodes but without the ads and announcements. The versions with music have this green icon.
PREMIUM AND BONUS EPISODES WITHOUT MUSIC
Premium episodes are Affirmation Pod podcast episodes but without the ads and announcements. The versions without music have a pink icon. You'll also see this pink icon for bonus episodes (not available on the podcast) when there's no music.
BONUS EPISODES WITH MUSIC
Bonus episodes are episodes you won't hear on the Affirmation Pod podcast. They are for Access premium members only. These episodes will have this lighter blue icon.
BONUS PLAYLISTS
Bonus playlists are a set of episodes on a similar topic like “Waking Up.” The playlists don't have ads or announcements and normally feature a bonus episode. The playlists will have this darker blue icon.
Can I mark episodes as unplayed even after I've played them?
Yes, when you go to Settings, scroll down to Mark Episodes, then you can choose a date range or individual episodes to mark as played or unplayed! While you're there, we also recommend you set New Episode Auto Download to Keep All if you're going to be making your own playlists.
How do I change the order of episodes in my playlist?
When you're in the episodes section of the app, tap the icon at the top right of the app, then to move the episode hold the three lines “hamburger” icon on the right of the episode and move the episode up or down to where you want it.
To remove the episode tap the red dot on the left and then you'll see the Delete option pop up on the right of the episode. Tap on Delete and then Yes on the confirmation message.
How do I put my favorite episode on repeat?
After you tap play, tap at the very bottom where it says Now Playing and this screen should pop up where you can tap for Repeat On.
How do I set the sleep timer?
After you tap play, tap at the very bottom where it says Now Playing and this screen should pop up where you can tap for Sleep Timer. Then you can select your preference from the options available.
How do I set the alarm?
Tap the three lines aka hamburger icon on the top left, then tap on Alarm, set the time, episode and volume and then tap Set Alarm. You can also toggle the snooze feature. Note: this feature is in beta right now so I wouldn't use it as a reminder to catch a plane. That said, you can get creative on ways to use it. For example, you could set it to auto play the “I Receive Meditation” after a ten minute meditation, walk, bath etc!
Can I change the playback speed?
Yes, the options are 0.5x, 1x, 1.5x and 2x. After you tap play, you can set your preference by going to where it says Now Playing and this screen should pop up where you can tap for Playback Speed.
How do I set it to continuous playback?
When you're in the episodes section of the app, tap the three lines aka hamburger icon on the top left, then tap on Settings and you'll see the option to toggle Continuous Playback.
I'm one of the original Access members from the Teachable version. Do you still have the episodes listed by category?
Yes! When you go to Settings, tap on Categories and you'll see the categories. Don't forget you can now play an entire category as it's own playlist too!
I'm one of the original Access members from the Teachable version. How do I transfer over?
All Access subscriptions on Teachable were cancelled on February 15, 2019. That's when all content moved over to the new app.
You now need to download the NEW app to sign up for a new subscription but be sure to get your special promo code for original Access members.
You can get the code by 1. checking the email Josie sent on February 14, 2019 (it might be in your promotions inbox) or 2. login to the old Teachable version at JosieOng.Teachable.com and it's in the “Welcome to Access” section at the top. *Please note that promo code is only available until December 31, 2019.
How much is Premium Access?
$5.99 for a recurring monthly subscription
$28.99 for a recurring six month subscription
$49.99 for a recurring twelve month subscription
Payment options are credit card or PayPal
You can cancel at anytime
Where do I sign up for Premium Access?
You can sign up for premium membership at AffirmationPodPremium.com then download the app at AffirmationPodApp.com, go to “Settings” and tap on “Premium Sign In” to login. If you have any issues with it, contact us at consumer@libsynsupport.com
My credit card statement says “LIBERATED SYNDICATION.” Is that you?
Yes, that's the service we use for hosting and processing payment.
Can I use PayPal instead of credit card?
Yes! Just select PayPal when you sign up.
How do I update my payment method?
Go to My.Libsyn.com/Manage, login and tap Update my Payment Method.
How do I change my subscription?
Go to My.Libsyn.com/Manage, login and tap select the subscription you'd like to change to. Note: the new subscription will start once the billing cycle for your current one ends.
How do I cancel my subscription?
Go to My.Libsyn.com/Manage, login and tap Cancel Subscription. Even if you cancel your subscription, you can still listen to the Affirmation Pod podcast on the app for free.
Help! I can't remember my password!
We hate it when that happens! Go to My.Libsyn.com/Manage and tap on I can't remember my password!
Help! I'm having troubles logging in!
If you're logging in for the first time, it may take a few minutes for the premium content to unlock.
If it's been more than a few minutes, contact consumer@libsynsupport.com.
